How long will the power actually be off?
A consumer unit change is normally four to six hours of isolation. Adding a circuit is usually under an hour. For a staged rewire we isolate one floor at a time, so there's working light and at least one live socket for a kettle or a laptop throughout.
Does my job need to be notified to building control?
New circuits, board replacements and work in bathrooms or outdoors are notifiable. Replacing a like-for-like socket or light fitting is not. We tell you which category your job falls into at quote stage and handle the registration ourselves when it applies.
My fuse box is old but nothing has gone wrong. Should I replace it?
Not automatically. The questions that matter are whether there is RCD protection, whether the earthing and bonding are adequate, and what condition the cables are in. An inspection answers all three, and sometimes the honest outcome is bonding work rather than a new board.
Can my supply take an EV charger?
Most single-phase homes can, but it depends on the main fuse rating and what else draws heavily — electric showers, induction hobs, heat pumps. If the margin is tight we fit load management so the charger reduces its draw instead of tripping the main fuse.
Can you work in a tenanted property?
Yes, and we're used to coordinating it. We'll contact the tenant directly to agree access and the isolation window if you'd prefer, and we keep the landlord copied on the certificate and any coded observations.
Who makes good the plaster and the floors?
We cut neatly, refit floorboards and leave chases ready for a plasterer. Finishing plaster and decorating aren't included unless the quote says so — we'd rather price it in clearly than surprise you with it.
How long is a quote valid, and do you ask for a deposit?
Quotes hold for 60 days. Larger jobs carry a materials deposit, which is itemised on the quote; the balance is due after testing and handover, not before.
What counts as an emergency, and what should I do first?
Burning smells, scorched accessories, water reaching a board, or a breaker that won't stay on. Switch off at the main switch, leave it off, and send us a message noting what happened just before — we'll prioritise it in the next available slot.